Refund policy

Drift Factory at driftfactory.com is operated by DRIFTFACTORY.COM LLC, an Oregon company.

You may request a return within 30 days of delivery for unused, uninstalled items in their original packaging. Contact us through driftfactory.com with your order number before shipping a return. We will provide return instructions and the correct return address; do not send items back without authorization.

The buyer pays return shipping for change-of-mind or fitment returns. Please verify vehicle compatibility before ordering and use a tracked shipping service.

After we receive and inspect an eligible return, we will refund the item price to the original payment method. Original shipping charges are not refundable unless required by law or the return results from our error. We will notify you of the decision; approved refunds are processed within 10 business days, and your payment provider may require additional time.

Defective items are handled under the manufacturer's warranty and its applicable terms. Contact us promptly with your order number, photos and a description of the issue so we can help coordinate the claim. Please report incorrect or transit-damaged items promptly and retain the packaging.

This policy does not limit any rights or remedies you have under applicable law.